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We have a 14 days returns policy.
If you are not happy with your item please contact us immediately in writing to inform us that you would like to return it.
Royal Mail Special Delivery (next day service) for all our UK deliveries and International Tracked and Signed for elsewhere.
When sending back an item due to change of mind you will need to pay for return postage and ensure safe return.
Bespoke orders - items that are created / adjusted specifically to your requirements - are not elligible for return.
We advise jewellery that has not been soldered yet, such as charms attached using a jump ring, not be worn until soldered.
We advise that jewellery with close back settings, pearls, turquoise and coral - not be worn in water.
Annina Vogel Limited is registered in England and Wales. Company Registration No. 06793760