• We have a 14 days returns policy. 
  • We use Royal Mail Special Delivery (next day service) for all our UK deliveries and International Tracked and Signed for elsewhere.  Charges are £10 for UK and £20 for International delivery. 
  • When sending back an item due to change of mind you will need to pay for return postage and ensure safe return. 
  • Bespoke orders - items that are created / adjusted specifically to your requirements - are not elligible for return.  
  • We advise jewellery that has not been soldered yet, such as charms attached using a jump ring, not be worn until soldered. 
  • We advise that jewellery with close back settings, pearls, turquoise and coral - not be worn in water. 




Annina Vogel Limited is registered in England and Wales. Company Registration No. 06793760